ComPsych Corporation Nondiscrimination Policy

ComPsych Corporation complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ComPsych Corporation does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

ComPsych Corporation:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact ComPsych’s Civil Rights Coordinator.

If you speak any language other than English, language assistance services, free of charge, are available to you.

If you believe that ComPsych Corporation has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: ComPsych Corporation, Civil Rights Coordinator, 455 N. Cityfront Plaza Drive, Chicago, Illinois 60611 or via e-mail at civilrights@compsych.com. You can file a grievance in person or by mail or email. If you need help filing a grievance, ComPsych’s Civil Rights Coordinator is available to help you.

Any person who believes someone has been subjected to discrimination on the basis of race, color, national origin, sex, age or disability may file a grievance under this procedure. It is against the law for ComPsych Corporation to retaliate against anyone who opposes discrimination, files a grievance, or participates in the investigation of a grievance.

Grievance Procedure:

  • Grievances must be submitted to ComPsych’s Civil Rights Coordinator within 60 days of the date the person filing the grievance becomes aware of the alleged discriminatory action.
  • A complaint must be in writing, containing the name and address of the person filing it. The complaint must state the problem or action alleged to be discriminatory and the remedy or relief sought.
  • ComPsych’s Civil Rights Coordinator (or her/his designee) shall conduct an investigation of the complaint. This investigation may be informal, but it will be thorough, affording all interested persons an opportunity to submit evidence relevant to the complaint. ComPsych’s Civil Rights Coordinator will maintain the files and records of ComPsych Corporation relating to such grievances. To the extent possible, and in accordance with applicable law, ComPsych’s Civil Rights Coordinator will take appropriate steps to preserve the confidentiality of files and records relating to grievances and will share them only with those who have a need to know.
  • ComPsych’s Civil Rights Coordinator will issue a written decision on the grievance, based on a preponderance of the evidence, no later than 30 days after its filing, including a notice to the complainant of their right to pursue further administrative or legal remedies.
  • The person filing the grievance may appeal the decision of ComPsych’s Civil Rights Coordinator by writing to ComPsych’s Office of the General Counsel within 15 days of receiving ComPsych’s Civil Rights Coordinator's decision. The Office of the General Counsel shall issue a written decision in response to the appeal no later than 30 days after its filing.

The availability and use of this grievance procedure does not prevent a person from pursuing other legal or administrative remedies, including filing a complaint of discrimination on the basis of race, color, national origin, sex, age or disability in court or with the U.S. Department of Health and Human Services, Office for Civil Rights. A person can file a complaint of discrimination electronically through the Office for Civil Rights Complaint Portal, which is available at: https://ocrportal.hhs.gov/​ocr/​portal/​lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201.

Complaint forms are available at: http://www.hhs.gov/​ocr/​office/​file/​index.html. Such complaints must be filed within 180 days of the date of the alleged discrimination.

ComPsych Corporation will make appropriate arrangements to ensure that individuals with disabilities and individuals with limited English proficiency are provided auxiliary aids and services or language assistance services, respectively, if needed to participate in this grievance process. ComPsych’s Civil Rights Coordinator will be responsible for such arrangements.

ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-800-272-7255 (TTY: 1-800-697-0353).

UWAGA:  Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej.  Zadzwoń pod numer 1-800-272-7255 (TTY: 1-800-697-0353).

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電1-800-272-7255 (TTY: 1-800-697-0353)。

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-800-272-7255 (TTY: 1-800-697-0353). 번으로 전화해 주십시오.

PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-800-272-7255 (TTY: 1-800-697-0353).

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1-800-272-7255 (رقم هاتف الصم والبكم: 1-800-697-0353).

ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-800-272-7255 (телетайп: 1-800-697-0353).

સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-800-272-7255 (TTY: 1-800-697-0353).

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں 1-800-272-7255  (TTY: 1-800-697-0353).

CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-800-272-7255 (TTY: 1-800-697-0353).

ATTENZIONE:  In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti.  Chiamare il numero 1-800-272-7255 (TTY: 1-800-697-0353).

ध्यान दें:  यदि आप हदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-800-272-7255 (TTY: 1-800-697-0353) पर कॉल करें।

ATTENTION :  Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Appelez le 1-800-272-7255 (ATS : 1-800-697-0353).

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-800-272-7255 (TTY: 1-800-697-0353).

ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-800-272-7255 (TTY: 1-800-697-0353).